Understanding the difference between paid and unpaid work is important because legal entitlements and obligations can vary. Paid and unpaid work is governed by the Fair Work Ombudsman, with volunteering being one form of unpaid work.

It is against Fair Work regulations for an organisation to replace paid employees with volunteers. However, volunteers can be involved in meaningful roles that add value for the organisation, the volunteer, and the community.

For more information on the differences between paid and unpaid work view the Fair Work Fact sheet.

View our free guide Designing Volunteer Roles: A Practical Guide for more help.